Microsoft invests
specific prohibitions of Xbox Live, issued between August 29 and September 9, which were caused by a software error. The owner of the platform tries to comfort those affected by providing three months free Xbox Live Microsoft Points 1600 ($ 20) for the inconvenience. Affected customers do not have to do something. - The company is to reverse the ban and updating accounts
"In this case, was one of those circumstances, very rare in which they were used Software on the Xbox 360 to help [the implementation of the policy], "Director of Xbox Live, Stephen Toulouse, and the implementation of policies, Joystiq, said this afternoon. He said his team regularly seen in a variety of information and prohibitions are conservative with human supervision. "There was a question that we think you have to do after a certain number [of consoles] have not changed was to remove the suspension."
"We know exactly who was affected," said Toulouse. "This is a small fraction of the total user base. This is not a widespread problem. If the console has been suspended between the dates, the best way to know if you have been affected by the software problem is to connect the console. If you can connect, have been affected by the problem and we have no suspension of the console. "
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